Another excellent post on communication skills from Gregory LaMothe. While he is focusing on the sales process, frankly the concept here of interim summaries is about listening and feedback, equally valid for any serious communication process.
Another excellent post on communication skills from Gregory LaMothe. While he is focusing on the sales process, frankly the concept here of interim summaries is about listening and feedback, equally valid for any serious communication process.
Thanks David. As you are a man of erudition, this repost is the highest praise I could get.