A year ago, a DDoS attack caused internet outages around the US by targeting the internet-infrastructure company Dyn, which provides Domain Name System services to look up web servers. Monday saw a nationwide series of outages as well, but with a more pedestrian cause: a misconfiguration at Level 3, an internet backbone company—and enterprise ISP—that underpins other big networks. Network analysts say that the misconfiguration was a routing issue that created a ripple effect, causing problems for companies like Comcast, Spectrum, Verizon, Cox, and RCN across the country.
With good intentions, and also a good dose of Facebook business strategy to expand its base of users, Mark Zuckerberg has struck out to promote Free Basics, a free limited Internet for the poor in less developed countries sponsored by Facebook and its local telecommunications partners. While on the face of it Free Basics would seem to have merit, Zuckerberg has run into a wall of opposition. On close inspection of the details, Facebook’s problem, despite all of its global corporate sophistication, appears to be naïveté about the foreign markets it is trying to enter. It is possible to argue that Zuckerberg and Facebook have the best of intentions and sound arguments. But the best of intentions and sound arguments mean nothing if the key element lacking is a clear understanding of the current foreign market, and the crucial need to adapt to it or fail. Zuckerberg could have looked no further back than 2013 for clues to why he has failed.
Anonymous, the murky global and leaderless hacking group has struck out on a campaign to disrupt ISIS’ sophisticated use of the Internet and social media. It claims to have disabled over 11,000 identified ISIS Twitter accounts with looped Rick Astley videos. For those of you not familiar with Rick Astley, he was a 1980’s British pop star of limited talent, whose videos are sometimes painful to watch. For unknown reasons, Astley’s videos have been used in a variety of online pranks and hacking incidents. So Anonymous did the convenient thing and used old Astley videos, a tactic now known as “RickRolling”, to disrupt and confound ISIS Twitter and other social media accounts. I like it. Striking back in this way is probably causing smiles in the French Intelligence Service, U.S. Defense Department, NSA, and GCHQ in the UK.
As some may already know, Google is launching its Fi mobile phone service in the United States, and with aggressive expansion plans, hopefully, into Canada and Europe. Google has partnered with Sprint and T-Mobile in the United States. But the intriguing aspect of this new business is Google’s intent to offload phone service to WiFi wherever possible. This prospect has been looming in the wings for awhile, with the talk of true Metro-scale WiFi using VHF white space, and Google’s innovative experiments with “Loon Balloon,” (see my earlier post), and with low orbiting satellite WiFi coverage. Whether these risky and expensive experiments will materialize is another question. However, the prospect of wider area, stronger signal metro WiFi continues to move forward. Google’s hybrid approach using both mobile service frequencies and WiFi to provide full mobile voice and data service is beginning to sound very interesting.
In an extraordinary turn of events, the U.S. Federal Communications Commission appears set to implement strong new rules, later this month to enforce Net Neutrality on the Internet. If the new rules are implemented, it will have major favorable implications for future global Internet policy with the International Telecommunications Union in Geneva, Switzerland. This means simply that all traffic on the Internet will be treated equally and fairly, which is one of the founding principles of the Internet, since its invention by Sir Tim Berners-Lee, Vin Cerf and others back in the 1980’s.
It appears to me that the original vision and promise of the Internet, referred to by many as Digital Utopianism, is at severe risk of deteriorating into a “balkanized” World Wide Web.
National and political Internet barriers, censorship and ubiquitous surveillance seem to be the emerging new reality. Notable digital luminaries the likes of Vin Cerf and Bill Gates have been questioned on this point, and both have expressed no major concern about deterioration of the freedom of the Internet or with the original Utopian vision. The argument is that the World Wide Web cannot be effectively blocked or censored. As a long time Silicon Valley high tech executive, I understand this optimistic view, but the facts on the ground are now providing serious evidence that the Internet is under attack, and may not survive unless there is a significant shift in these new trends.
It appears that Netflix move to enter into a peering agreement with Comcast, essentially paying Comcast for “preferred traffic capacity,” was strictly a tactical move, necessary to protect Netflix’ quality of service to their customers. As I predicted earlier, the recent Court decisions and Netflix’ fait accompli move, may well accelerate action by the FCC to insure Net Neutrality, and block a corporate takeover of the Net.
Management students may ask why the title of this post claims that quantum technology is good business. So let me try to explain, and then read on to the PandoDaily post by David Holmes. The bottom line is that some basic understanding of quantum mechanics is going to be a valuable management skill going forward. Why? Read on
This is another on my series on industry analysis. The recent University of Ottawa study on the demise of Nortel Networks, tells us what many of us already knew. The most important constructive criticism of this study is that it should have been done years ago. The Nortel collapse was followed by a surprisingly similar scenario at RIM, now Blackberry. Mike Lazaridis, who served as RIM’s co-CEO along with Jim Balsillie until January, 2012, are generally considered to have failed to respond adequately to the market encroachments of Apple’s iPhone and Google’s Android phones, as Blackberry’s market share plummeted. I recently showed my undergrad and graduate strategy students a video of a Charlie Rose interview with John Chambers, CEO of Cisco Systems. Chambers emphasized the acceleration of the Adizes corporate life cycle, in many cases to less than ten years, and the need for constant reinvention to survive in this challenging and rapidly changingnew world.
Yesterday, the United Stated Federal Court of Appeals in Washington, D.C. issued a ruling that was essentially a “technical” setback for the notion that all Internet traffic should be treated equally, better known as Net Neutrality. The ruling now permits giant corporations like Verizon, NBC/Comcast, and Time Warner to charge higher fees to content providers like Netflix, Amazon and even potentially, Google. If that sounds bad for consumers, you are right. This decision was essentially caused by an earlier decision of the U.S. Federal Communications Commission to maintain a free and open “hands off” policy, and not regulate Internet traffic, considered evil by Internet purists. But the effect of this Court ruling may be greater evil, leading to the conclusion that “common carrier” regulation may be the lesser of two evils.